FAQs

OUR COMPANY

Frequently Asked Questions

If you are moving home and looking for a mover in Sydney, go no further than our company – Rockdale Removals. We have been providing top-quality removal services in Sydney for years. With our residential, commercial, interstate, and rubbish removal services we can take care of all your moving needs so you don’t have to worry about a thing! Browse through our website to learn more about us or call us today to get an instant free quote!

FAQs Costing, Billing & Pricing

Payment should be made at least 30 mins prior to finishing the job. This will allow us to allocate the nearest next job to our removalist promptly.
We will assign you a dedicated office manager starting from the time of booking till your job gets finished. The office manager will help you to process your payment as well. We accept VISA, MASTER & Amex and all the major banks debit cards. You can also pay us in cash and bank transfers.
Our office/ booking manager will disclose all the costs associated with your job at the time of the booking. Once the booking is confirmed by the customer, an email will be sent confirming all the charges associated with the job.
As long as the job is canceled by the customer 48 hours prior to the move then we will forfeit their deposit. Cancellation on the job day will cost the customer their deposit.
Once we receive the request form or email from the customer we reply with our quote in a few minutes. However, after discussing the job our manager will send a final confirmation email with details of the cost of the job.
With the level of quality of our service, our prices are the best in the industry. And that’s why you don't hear about the last moment cancellation from our company. Auburn Removals is a proper removalist company with over 50 staff members in business since 2007. So, don’t fall in for very cheap prices and end up paying more than you expected.
Rockdale Removals give free packaging to their customers. We allow our removalist staff to first wrap the items with a heavy-duty blanket and then give a nice layering of shrink or bubble wrap on top of it. The items will be stacked inside the vehicle by an experienced staff avoiding collision of your items in transit.
Moving is not just the loading and unloading of items from one location to another. There are many factors that decide the overall costing of your bill such as access, stairs or lift, extra items, time of the job, weather as removal is a physical job, detailed info about the move, etc. But the minimum hours you can expect for even a studio apartment would be a minimum of 2 to 3 hours.
Our service charges are totally time-based. Time starts from the arrival of our removalist at your doorstep until the time we leave the drop-off location. We also don't give the estimation of the job over the phone.
We do not, for our to and from your location. However, during the drop off if a customer wants to use the toll to reach the drop-off location early then we do. As a professional suggestion, it is always safer to use toll because it reduces the overall time of the job too.

FAQs Operational

Of course we do, especially with the big corporate moves to get dedicated field supervisor. He/she will manage all the aspects of move.

Our team will always carry the general tools in the truck or Van all the time. However, sometimes furniture require the specialist for assembling and disassembling.

Definitely. While doing so you can always pace up the moving process. We do not allow the extra help to get inside the truck.

This is determined by a variety of factors, including the weather, the size of your home, the time required to load and unload, parking, and the direction and distance travelled by your delivery.

Our first priority is to avoid such situation at any cost. Our experience office managers try to take the accurate idea abut the size of your move based on the information provided. In case the load cannot fit, based the on the availability, schedule  and distance of drop off they may can take the second round for the extra load.

You can book directly from the website by filling the simple form, email and over the phone.

You can cancel your removalist service at any time up to 48 hours before your move date without incurring any fees. Cancellations after this timeline result in the loss of the deposit.

Rockdale Removalist

It took years to get perfection & become the best mover in Sydney

The quality of your moving experience is only as good as the person performing the service. But finding the right person for the job is no easy feat. You need to find a removalist who is reliable, professional, and skilled at what they do. And to do that, you need to know what to look for in a good house removalist.

Our years of experience put us in an excellent position to meet your needs. If you’re wondering if you can use our services in Bexley, Brighton-Le-Sands, or Kogarah, the answer is yes! We cover a large geographical area.

Our home removal services are available in Rockdale as well as further afield. Our high-quality moving service includes everything a home mover could want. Our customers appreciate that we take the stress out of their moving day. Checkout our Facebook page for better ideas through pictures and reviews.

We Are Best Movers - Rockdale Removalist

ROCKDALE REMOVALIST

We Are The Trusted Experts

It took years for Rockdale Removals in order to set up a team whose core value is to be professional on the field. No compromise on that at all.

Our prices are competitive and yet affordable. Our weekdays low price offers has becoming hit especially in the last 2 years.

Trust don't build  up in a day. It took more than a decade for us to get to a point where our 90% of our customers are "referrals".

Phone

02 7226 9142

Address

Rockdale, NSW

Email

info@rockdaleremovals.com.au

If you are moving home and looking for a mover in Sydney, go no further than our company – Rockdale Removals. We have been providing top-quality removal services in Sydney for years. With our residential, commercial, interstate, and rubbish removal services we can take care of all your moving needs so you don’t have to worry about a thing!
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